HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Facet Support service typeÂ : foundation-care
Facet Service methodÂ : hw-exchange
Facet Service Level (coverage)Â : standard-business-hours-and-days
Facet Warranty coverage : in-warranty
Facet Duration (Term) :3-years
Facet Response timeÂ : nbd-hw-response
Facet Warranty coverageÂ : In warranty
Facet Service method :HW exchange
Facet Response time :Â NBD HW Response
Facet Service Level (coverage)Â : Standard business hours and days
Facet Support service typeÂ : Foundation Care
Facet Duration (Term)Â : 3 years
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